FAQs
What currency are the prices do I see in the site?
All prices are in GBP.
I just placed an order, when will it ship?
We aim to ship your order within 1 working day. Tracking numbers will be updated as soon as order is marked as shipped. If you don't have a tracking number after 7 business please email us at sales@rfidwallets.co.uk.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at sales@rfidwallets.co.uk. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
UK Orders:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1 business day.
Please note that these time frames are approximate and may vary depending on the specific location within the UK.
International Orders:
- Standard Shipping: Estimated delivery within 7-14 business days, depending on the destination country.
- Express Shipping: Estimated delivery within 3-5 business days, depending on the destination country.
Please note that international shipping time frames may vary based on customs clearance and any potential delays caused by the local postal service or customs authorities in the destination country. Additionally, please be aware that customers are responsible for any import duties, taxes, or customs fees that may apply to their international orders.
We strive to process and ship all orders as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.
If you have any specific questions or concerns regarding shipping or tracking your order, please don't hesitate to contact our customer support team. We will be happy to assist you.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to sales@rfidwallets.co.uk and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
All prices are in GBP.
I just placed an order, when will it ship?
We aim to ship your order within 1 working day. Tracking numbers will be updated as soon as order is marked as shipped. If you don't have a tracking number after 7 business please email us at sales@rfidwallets.co.uk.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at sales@rfidwallets.co.uk. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
UK Orders:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1 business day.
Please note that these time frames are approximate and may vary depending on the specific location within the UK.
International Orders:
- Standard Shipping: Estimated delivery within 7-14 business days, depending on the destination country.
- Express Shipping: Estimated delivery within 3-5 business days, depending on the destination country.
Please note that international shipping time frames may vary based on customs clearance and any potential delays caused by the local postal service or customs authorities in the destination country. Additionally, please be aware that customers are responsible for any import duties, taxes, or customs fees that may apply to their international orders.
We strive to process and ship all orders as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.
If you have any specific questions or concerns regarding shipping or tracking your order, please don't hesitate to contact our customer support team. We will be happy to assist you.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to sales@rfidwallets.co.uk and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.